Your Questions, Answered
Quick answers to help you make the most of BCL Coupons and run successful discount campaigns.
What types of discounts can I create with coupons?
You can create percentage-based discounts (e.g., 10% off) or fixed amount discounts (e.g., RM10 off). Discounts can be applied to the entire order or to specific items within the order.
Can I use the same coupon on multiple payment forms?
Yes! You can apply a single coupon code across multiple different payment forms. This is perfect for store-wide promotions or campaigns that span across different products.
How do I set usage limits on my coupons?
When creating a coupon, you can set the maximum number of total redemptions allowed. You can also limit how many times each individual customer can use the coupon. The system automatically tracks usage and disables the coupon when limits are reached.
Can I schedule coupons for future dates?
Yes, you can set both start and end dates for your coupons. This allows you to prepare campaigns in advance and have them automatically activate and expire based on your schedule.
Do coupons work with product variations?
Absolutely! Coupons work seamlessly with all form types including those with product variations, multiple options, event tickets, and bookings. No special configuration is needed.
How can I track coupon usage and performance?
Your BCL dashboard provides real-time tracking of all coupon redemptions. You can see total uses, remaining uses, revenue generated, and which customers have used each coupon.