Your buyers find their own receipts.
No password and no message to you. A customer types the email or phone they paid with, gets a code, and sees everything they bought from you.
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What you get
Buyers sign in with a code, not a password, and reopen receipts and downloads across BCL shops.
No password to forget
Buyers type the email or phone they paid with and choose to get a 6-digit code by Email, SMS or WhatsApp. There is no password to set or forget, and fewer "please resend my receipt" messages for you. The code lasts 10 minutes, and SMS works for Malaysian (+60) numbers.
Every receipt, any time
Every paid order has its own page showing the order number, items and amount, with Receipt and Invoice PDFs ready to download. Buyers can grab a copy for a claim or their records whenever they need one, without waiting on you. Test Mode orders never appear there.
Downloads open from the receipt
When a buyer pays for a video, file or other protected content, the receipt shows Your Content is Ready! with a button for each item. They open it right there and can find it again later under Content in the portal. Lost download links stop turning into support chats.
One portal for every BCL shop
At bcl.my/customer, buyers see every BCL shop they have paid in one place, with the number of orders at each. A buyer who has used the portal at another shop already knows how yours works. Share your own address ending in /customer to show only what they bought from you.
What you can do
Customers see orders, tickets and content, update their e-invoice address and message you on WhatsApp.
Orders & receipts
Every payment to you, with the order details and Receipt and Invoice PDFs for paid orders.
Tickets
Event tickets, and whether they have checked in.
Content
Protected content they unlocked, and download links from their paid orders.
Your shop or all shops
Your address followed by /customer shows only your sales. bcl.my/customer shows a buyer's purchases from every BCL merchant, with a filter.
Profile & e-invoice address
The buyer keeps their name and the address used on e-invoices up to date.
A WhatsApp link to you
Chat with us on WhatsApp on your sign-in page uses the number in your Company Profile.
Used by
Parents grab fee receipts, runners find tickets, shoppers recheck orders and members pull invoices for claims.
Jobs it helps with
Good to know
Limits to check before you build, and the add-ons that some features need.
- The portal shows live payments only. Test Mode orders never appear.
- Buyers sign in with the exact email or phone used at checkout. A typo at checkout sends the code elsewhere.
- SMS codes work for Malaysian (+60) numbers only.
- Buyers contact you, not BCL or Bayarcash, about an order. Your details are on the receipt.
Questions owners ask
Fewer receipt requests, sign-in trouble, receipts without signing in and whether you must switch it on.
My customers keep asking for old receipts and download links. Can they get them themselves?
Yes. Send them to your address followed by /customer. They sign in with the email or phone number they paid with, using a one-time code, and see all their orders from you.
A customer says they cannot sign in. What should I check?
Open their payment in Transactions and check the exact email and phone they typed, and ask them to use that. The code may also be in their spam folder.
Can a buyer get their receipt without signing in?
Yes. The receipt page and the receipt email carry the receipt, and you can download or share it from Transactions. The portal is for finding older ones.
Do I have to turn the Customer Portal on?
No. BCL sets it up for every account. You only need to tell customers where it is.
What is BCL, and how does it work with Bayarcash?
BCL is a no-code selling platform for Malaysian small businesses: you build payment forms, payment links, tickets and bookings, share one link and see every sale. Bayarcash is the payment gateway behind it: it collects the payment and pays it out to your bank, minus its fee. To take real payments you need an approved Bayarcash merchant account.
How do refunds work?
BCL has no refund button. Return the money to your customer yourself (for example by bank transfer), then cancel the order in BCL so your records match.
Step-by-step guides
Set it up with the help pages on docs.bcl.my.
Ready when you are.
Set up your first form today and try it out. When you are ready for real payments, connect Bayarcash and the same form goes live.