Gyms & fitness studios

Memberships that renew by themselves.

Members sign up once and the fee is deducted from their bank every month by Direct Debit. Classes and PT sessions are booked and paid online, with a set number of spots.

Booking Calendar for the month

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Sound familiar?

Renewal reminders, lopsided class numbers and scattered trainer diaries are the gym owner's weekly grind.

Chasing renewals at the front desk

Every month you check who has paid, remind the rest, and hope they pay before the month runs out.

Collecting fees is a second job.

Full classes, empty classes

Twenty people turn up for a class with twelve bikes, and the next evening only three. Nobody booked, so you could not plan.

Trainers' diaries in five places

Personal training is booked by chat with each trainer. You cannot see who is available, and payments go to different accounts.

I only find out about a PT session when the member complains.

Set up in 4 steps

Start with the membership form, then add trainers, classes and PT sessions before opening bookings.

  1. Create the membership form

    Create a payment form with a Single Amount for the monthly fee. In Payment Option choose Direct Debit, set Frequency to Monthly and offer Never End (Until Cancelled) in Total Recurring Months.

  2. Add your trainers

    Under Bookings, then Employees, add each trainer and switch on the days and hours they work.

  3. Set up classes & PT sessions

    Under Bookings, then Services, create each class with its Duration and a Slot Capacity for the number of spots. Create personal training as an Appointment with the trainers in Assigned Staff.

  4. Open the booking form

    Create a booking form, add your services and set Operating Hours. Choose a Payment Option, then share the link in your members' group.

See it live

Look at a monthly membership form that runs by Direct Debit until the member cancels.

Live example

Iron Kampung Fitness, monthly membership

  • Monthly fee by Direct Debit
  • Runs until the member cancels
  • Opening hours and perks on the form
Open the example

Opens a live example page. Please do not pay.

How your customers pay

Direct Debit takes the membership fee from the member's bank account every month, once your Bayarcash portal offers it. It sits on its own form, because it cannot be combined with other payment options.

Class bookings, joining fees and day passes take FPX and DuitNow QR, and cards or e-wallets once Bayarcash switches them on.

  • Standard FPXDuitNow QR
  • Cards VisaMastercard
  • E-wallets Touch 'n Go eWalletBoostGrabPay
  • Buy Now, Pay Later SPayLaterPayLater by GrabBoost PayFlex
  • Cross-border QR NETSQRISPromptPayAlipayWeChat Pay
  • Recurring Direct Debit

Good to know

Limits to check before you build, and the add-ons that some features need.

  • Direct Debit cannot be on the same form as FPX or DuitNow QR, and affiliates cannot be turned on for it.
  • The bank verifies each Direct Debit sign-up first, so the first monthly deduction comes the month after the member joins.
  • No recurring card payments. Monthly payments run on Direct Debit.
  • No refund button. Return the money yourself, then cancel the order in BCL.

Questions owners ask

Clear answers on Direct Debit, class limits and letting members pick their own trainer.

How does the monthly Direct Debit work?

The member fills in the form, including their identification number, and authorises the mandate in their online banking. The bank verifies it, then the fee is deducted early each month. A failed deduction is retried once later that month.

Read the guide

Can I limit how many people join a class?

Yes. Set the Slot Capacity on the class service. When the spots are taken, that time can no longer be booked.

Read the guide

Can members book a specific trainer?

Yes. Assign trainers to the Appointment service and set Staff Selection Mode to Optional or Required on the booking form. Members only see times when that trainer is working.

Read the guide

Where do I see who is paying monthly?

Go to Payments, then Direct Debit. The All Application, Active Enrolment and Total Deduction tabs show every sign-up, the active mandates and what has been collected.

Read the guide

Can I start before my Bayarcash account is approved?

Yes. New accounts start in Test Mode, so you can build and try your forms first. Test payments go to the Bayarcash sandbox and nothing is charged. Your forms keep working after you connect Bayarcash.

Read the guide

Which payment methods can my customers use?

FPX online banking, DuitNow QR and cross-border QR (Singapore, Indonesia, Thailand and China) come as standard. Cards (Visa and Mastercard), e-wallets (Touch 'n Go eWallet, Boost, GrabPay) and Buy Now Pay Later (SPayLater, PayLater by Grab, Boost PayFlex) appear once Bayarcash switches them on for your account. Prices are in RM.

Read the guide

Ready when you are.

Set up your first form today and try it out. When you are ready for real payments, connect Bayarcash and the same form goes live.

Create your first form