An SMS to confirm. A contact for next time.
When a customer pays, BCL sends them an SMS confirmation and adds them to an SMS Niaga group. Later, you can send that group your news and offers from SMS Niaga.
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How it runs
Three nodes: the Payment Success trigger, a Send SMS action, then an Add to SMS Group action.
Sends through SMS Niaga, using your own credit. Connect it under Platform Setup, then Integrations, then SMS (SMSNiaga) before you switch it on.
Make it yours in 4 steps
Four steps from the template to an SMS after every payment.
Who it suits
Handy where customers prefer a plain SMS to an email.
- Mosques and charities
- Local shops
- Tuition centres
- Customers without email
Start from a ready-made automation
14 templates under Automations → Templates. One click creates the automation, switched off, so you can set your forms and messages before you turn it on.
- After payment Thank You Email on Payment Transaction SuccessSend email EmailSee the template
- After payment Wabot Payment Notification Transaction SuccessWhatsApp with receipt link WabotSee the template
- After payment SMS Niaga Payment + Subscriber Transaction SuccessSMSAdd to SMS Niaga group SMS NiagaSee the template
- After payment VIP Customer Detection Transaction SuccessCondition on amountTwo emails EmailSee the template
- After payment Google Sheets Transaction Log Transaction SuccessAdd a row Google SheetsSee the template
- Failed or cancelled Google Sheets Update Status Transaction Status ChangedUpdate the row Google SheetsSee the template
- Failed or cancelled Incomplete Payment Follow-up Transaction Status ChangedFailed emailCancelled email EmailSee the template
- Failed or cancelled Abandoned Cart WhatsApp Transaction Status ChangedWait 1 hourWhatsApp reminder WhatsAppSee the template
- Leads Webhook on Lead Submission Form SubmittedHTTP Request Your own systemSee the template
- Leads Lead Form SMS Notification Form SubmittedSMS to you SMSSee the template
- Events Event Registration Reminder Participant CreatedWait 1 dayWhatsApp reminder WabotSee the template
- Events WasapBot Event Reminder Participant CreatedWait 1 dayReminder WasapbotSee the template
- Events Certificate Wabot Notification Certificate GeneratedWhatsApp the link WabotSee the template
- Affiliates Welcome New Affiliate Affiliate JoinedWelcome emailAdd to Mail Niaga list Email + Mail NiagaSee the template
Questions owners ask
Common questions about the SMS Niaga Payment + Subscriber template.
Can I put the receipt link in the SMS?
No. SMS Niaga does not send a message with a URL, and the credit is not refunded. Keep the SMS short and put the receipt link in an email or WhatsApp instead.
How long can the SMS be?
Up to 160 characters, plain characters only, with no emojis or accents. A longer message uses 2 credits.
A customer did not get the SMS. What do I check?
Check your SMS Niaga credit first: at zero nothing is sent. Then check the customer gave a phone number, and look under Tools, then Notification Logs.
Step-by-step guides
Set it up with the help pages on docs.bcl.my.
Ready when you are.
Set up your first form today and try it out. When you are ready for real payments, connect Bayarcash and the same form goes live.