Say thank you after every sale, without lifting a finger.
As soon as a payment succeeds, BCL emails the customer a personal thank-you with their order number, amount and payment method. It is your own message, on top of the standard receipt.
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How it runs
Two nodes: the Payment Success trigger, joined to a Send Thank You Email action.
Make it yours in 4 steps
Four short steps from the template to a thank-you that sends itself.
Who it suits
Useful for any business where a personal word after payment matters.
- Small online shops
- Home bakers
- Digital product sellers
- Coffee and food brands
Start from a ready-made automation
14 templates under Automations → Templates. One click creates the automation, switched off, so you can set your forms and messages before you turn it on.
- After payment Thank You Email on Payment Transaction SuccessSend email EmailSee the template
- After payment Wabot Payment Notification Transaction SuccessWhatsApp with receipt link WabotSee the template
- After payment SMS Niaga Payment + Subscriber Transaction SuccessSMSAdd to SMS Niaga group SMS NiagaSee the template
- After payment VIP Customer Detection Transaction SuccessCondition on amountTwo emails EmailSee the template
- After payment Google Sheets Transaction Log Transaction SuccessAdd a row Google SheetsSee the template
- Failed or cancelled Google Sheets Update Status Transaction Status ChangedUpdate the row Google SheetsSee the template
- Failed or cancelled Incomplete Payment Follow-up Transaction Status ChangedFailed emailCancelled email EmailSee the template
- Failed or cancelled Abandoned Cart WhatsApp Transaction Status ChangedWait 1 hourWhatsApp reminder WhatsAppSee the template
- Leads Webhook on Lead Submission Form SubmittedHTTP Request Your own systemSee the template
- Leads Lead Form SMS Notification Form SubmittedSMS to you SMSSee the template
- Events Event Registration Reminder Participant CreatedWait 1 dayWhatsApp reminder WabotSee the template
- Events WasapBot Event Reminder Participant CreatedWait 1 dayReminder WasapbotSee the template
- Events Certificate Wabot Notification Certificate GeneratedWhatsApp the link WabotSee the template
- Affiliates Welcome New Affiliate Affiliate JoinedWelcome emailAdd to Mail Niaga list Email + Mail NiagaSee the template
Questions owners ask
Common questions about the Thank You Email on Payment template.
BCL already sends a receipt. Why add this?
The standard email is a receipt. A thank-you in your own tone, with next steps, builds the relationship. If two emails feel like too many, turn off the standard success email in the form's Notification Settings.
Can I list what the customer bought?
Yes. Add {product_table} to the message. It shows each item, with an Access button for digital items.
How do I see the email before customers do?
In the email step, enter your own address under Test Email and click the send icon. You get a sample with test data.
Step-by-step guides
Set it up with the help pages on docs.bcl.my.
Ready when you are.
Set up your first form today and try it out. When you are ready for real payments, connect Bayarcash and the same form goes live.