Spot your big spenders & thank them properly.
When a payment succeeds, BCL checks the amount. Customers who spend above your chosen amount get a VIP email, and everyone else gets a normal thank-you.
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How it runs
The Payment Success trigger leads to a condition on the amount, which decides between Send VIP Email and Send Thank You Email.
Make it yours in 4 steps
Four steps to a VIP welcome that picks its own customers.
Who it suits
Useful wherever a few customers spend a lot more than the rest.
- Boutiques
- Wholesale buyers
- Corporate orders
- Premium hampers
Start from a ready-made automation
14 templates under Automations → Templates. One click creates the automation, switched off, so you can set your forms and messages before you turn it on.
- After payment Thank You Email on Payment Transaction SuccessSend email EmailSee the template
- After payment Wabot Payment Notification Transaction SuccessWhatsApp with receipt link WabotSee the template
- After payment SMS Niaga Payment + Subscriber Transaction SuccessSMSAdd to SMS Niaga group SMS NiagaSee the template
- After payment VIP Customer Detection Transaction SuccessCondition on amountTwo emails EmailSee the template
- After payment Google Sheets Transaction Log Transaction SuccessAdd a row Google SheetsSee the template
- Failed or cancelled Google Sheets Update Status Transaction Status ChangedUpdate the row Google SheetsSee the template
- Failed or cancelled Incomplete Payment Follow-up Transaction Status ChangedFailed emailCancelled email EmailSee the template
- Failed or cancelled Abandoned Cart WhatsApp Transaction Status ChangedWait 1 hourWhatsApp reminder WhatsAppSee the template
- Leads Webhook on Lead Submission Form SubmittedHTTP Request Your own systemSee the template
- Leads Lead Form SMS Notification Form SubmittedSMS to you SMSSee the template
- Events Event Registration Reminder Participant CreatedWait 1 dayWhatsApp reminder WabotSee the template
- Events WasapBot Event Reminder Participant CreatedWait 1 dayReminder WasapbotSee the template
- Events Certificate Wabot Notification Certificate GeneratedWhatsApp the link WabotSee the template
- Affiliates Welcome New Affiliate Affiliate JoinedWelcome emailAdd to Mail Niaga list Email + Mail NiagaSee the template
Questions owners ask
What owners ask about the VIP Customer Detection template.
Which amount does the condition check?
The condition uses the payment amount. Double-click it to see the rule and change the value, then click Save Condition.
Can I send VIPs a WhatsApp instead of an email?
Yes. Connect Wabot or Wasapbot, add a Send Wabot or Send WasapBot node on the VIP branch and remove the VIP email if you like.
Why did a payment show as Skipped in the history?
A condition only lets matching payments through, so the branch that does not match is skipped. Open Overview and click View on a run to see each rule and whether it passed.
Step-by-step guides
Set it up with the help pages on docs.bcl.my.
Ready when you are.
Set up your first form today and try it out. When you are ready for real payments, connect Bayarcash and the same form goes live.